Important News

If you’re a corporate meeting planner tasked with planning and executing a successful business event, you’ve come to the right place. Get quick, practical meeting planning advice from industry experts, and be the first to know about the latest news in the world of business meetings management.

Jun 9, 2015

by Allison Doyle, CCM

What image pops into your mind when you think about a “Corporate Meeting” or “Conference Room”? If you’re like the average employee, these words often don’t bring to mind the most interesting images or positive associations.

But what if you could change that perception at your...
Jun 5, 2015

by Allison Doyle, CCM

We’ve all been there, stuck handling an angry customer – whether that anger is directed at you, your business, or even warranted, here are some of the best practices for managing angry customers and turning a conflict into an opportunity.

Stop and Listen

This might sound obvious...